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Contact information

Last Updated: July 31, 2026

At AYLINAS, we're committed to providing excellent customer service. If you have any questions about our products, your order, or our services, we're here to help.


Customer Support

For all inquiries, please contact us by email:

Email: info@aylinas.com
Phone number : 01037007642
Address : Egypt , Cairo , Mokattam

We aim to respond to all inquiries within 1–2 business days.


Business Hours

Our customer support team is available during the following business hours:

Monday – Friday

9:00 AM – 5:00 PM (Egypt Time)

We are closed on weekends and public holidays.


Order Support

If your inquiry relates to an existing order, please include:

  • Your Order Number
  • Full Name
  • Email Address used for the purchase
  • A brief description of your inquiry

This helps us assist you more efficiently.


Product Questions

If you have questions about any of our educational products, including books, flashcards, digital resources, or learning materials, our team will be happy to help.


Returns & Refunds

For questions regarding returns, refunds, or damaged items, please refer to our Return & Refund Policy or contact us at:

info@aylinas.com


Business & Partnership Inquiries

For business collaborations, educational partnerships, wholesale opportunities, or media inquiries, please contact:

info@aylinas.com


Website

Visit our official website:

https://aylinas.com


Social Media

Stay connected with AYLINAS through our official social media channels for educational content, product updates, and learning inspiration.

https://www.facebook.com/aylinas.edu/
https://www.instagram.com/aylinas_edu/



Response Time

We strive to respond to all customer inquiries within 24–48 business hours.

Response times may be longer during holidays, promotional events, or product launches.


Important Notice

For your security and privacy, please do not send payment information or other sensitive personal information by email.

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